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As the labor market gets tighter and “the Great Resignation” shows no sign of abating, owners of small businesses need to think outside the box and come up with mechanisms to increase employee engagement, which will in turn trigger other benefits like reduced turnover. Autonomy and flexibility at the workplace can attain these goals. […]
Communication is the sauce that builds and maintains brands, and you can get maximum results in your business if you communicate effectively with your customers. This is especially important with regard to existing customers, because you want repeat business from them, and you want them to promote you to their circles. Here is a […]
In these times of unprecedented change in business and in life, leaders shoulder an even greater responsibility to keep the organization functional and heading in the right direction. However, leaders may often be held back by what is going on inside them. Their feelings and thoughts can be a barrier to responding proactively and […]
As a business owner or manager, you are in charge of employees or team members with different personalities, different backgrounds, different experiences and different communication styles or viewpoints. In such a setting, it is easy for opinions to differ strongly, and disagreements can arise. In order to tap each person’s views for the benefit of […]
We human beings are creatures of habit, and that is why we quickly form routines and fear the unknown. However, the world around us is changing rapidly and that is why it is imperative for us to constantly expand our horizons. Easier said than done, right? Well, there are time-tested techniques which you can implement […]
As a leader, you’re constantly faced with opportunities to set the tone for your team. You may be tempted to jump on problems or take action before thinking of the consequences, but this is unwise. If you want to remain credible and willing to lead, you must be disciplined about your approach. Here are three […]