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This is Part 2 of a 9 part series in which I asked a number of my clients to share what the biggest thing they did that helped their businesses to grow from under a million dollars to more than a million dollars in revenue. They were very helpful and shared their views and I […]
What does it take to get to $1 million in PROFIT? In these series, I talked to 10 of my friends and clients, and asked them what it took for them to get to a million dollars in revenue, a million dollars in profit, and other related questions. In this particular episode, we will focus […]
It would be an understatement to say that 2020 turned out in a way that no one expected. The year was not only tumultuous, but it more than likely triggered changes which will be here to stay. As we look to 2021 with relief that 2020 has finally come to an end, here are some […]
Surprising research published in 2018 by a team at Harvard Business School suggests that employees are more likely to be treated unfairly if their managers are overworked or have limited time to attend to all their responsibilities. Why should you even be concerned about your employees’ perception of being treated fairly by their line managers? […]
The ongoing pandemic and the attendant stay-at-home orders have forced us to spend a lot more time with (or within?) ourselves, and many of us may not have liked what our introspections during the self-isolation revealed. If you have realized that your life needs a new direction, then the book How Will You Measure Your […]
If you own a business or are planning to start one, or if you are a manager in a business, you ought to know about and track the Net Promoter Score (NPS) of that business. This metric helps you to know how willing clients are to recommend your business or product, and that means the […]